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Customer Service Representative

Berry Recruitment
Posted a day ago, valid for 4 days
Location

Morden, Surrey SM4 5, England

Salary

£13.57 per hour

Contract type

Part Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The position is for a Customer Support Representative located in Morden, with a temporary duration until April 2025 and potential for permanent placement.
  • The pay starts at £13.57 per hour, increasing to £15.87 per hour after 12 weeks.
  • Candidates should have previous customer service experience, preferably in a phone-based role, along with excellent communication skills.
  • Responsibilities include handling inbound customer inquiries, assisting with issues, making outbound calls, and maintaining accurate records in the CRM system.
  • Applicants should be passionate about providing exceptional service and able to multitask effectively.

Customer Support Representative (Temporary, Ongoing)

Location: Morden

Duration: Temporary role until April 2025, with potential for permanent placement

Pay: Starting at £13.57 per hour, increasing to £15.87 per hour after 12 weeks

Are you passionate about providing exceptional customer service? Do you thrive in a fast-paced environment? Join our clients team as a Customer Support Representative!

Responsibilities:

  • Handle inbound customer inquiries via phone, email, and live chat
  • Assist customers with questions, issues, and requests
  • Make outbound calls to follow up on customer cases and provide updates
  • Maintain accurate records of interactions in the CRM system

Requirements:

  • Previous customer service experience (phone-based preferred)
  • Excellent phone etiquette and communication skills
  • Ability to multitask and prioritise effectively
  • Passion for delivering outstanding service to our customers

If you think you would be a good fit for this role please apply online now with your up to date CV for immediate consideration.

Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.