- Diagnosis and troubleshooting capabilites in AWS infrastructure.
- Support systems as they migrate to AWS, ensuring a smooth transition.
- Train internal staff on AWS best practices and functionalities.
- Create and maintain a comprehensive knowledge base for team members.
- Collaborate with IT teams to install and support solutions throughout the migration process.
- Experience working for a public sector / consultancy organisation.
- Proficiency in the on prem to AWS consolidation projects.
- Strong experience in third party vendor management.
- The ability to provide training and staff support f2f.
- Strong communication skills to effectively train and support team members.
- A proactive approach to problem-solving and system support.