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IT Support Technician-Must have Enhanced DBS

Reed
Posted 19 hours ago, valid for 8 days
Location

Morden, Surrey SM4 5, England

Contract type

Part Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • Our client, a college based in Surrey, is seeking an IT Support Technician for their site in Morden, with occasional travel to campuses in Carshalton and Wandsworth.
  • The role requires an Enhanced DBS and involves providing 1st and 2nd line ICT support to employees and clients, addressing escalations and complex issues.
  • Candidates should have experience in logging and resolving calls efficiently using a Helpdesk Management system.
  • The technician will also support a Hosted Telephony solution, including updating the system backend and configuring faulty handsets.
  • The position offers a salary of £25,000 and requires at least 2 years of relevant experience.

Our client a College based in Surrey require an IT support Technician based at their site in Morden but there will be travel to their other campuses in Carshalton and Wandsworth from time to time.  You must have an Enhanced DBS.

-Provide 1st/2nd ICT support to all employees and supported clients including assisting with day to day escalations and investigating complex problems or repeat failures. -Provide a quality customer focussed service ensuring calls are logged accurately and resolved efficiently using the Helpdesk Management system. -Support Hosted Telephony solution; update System backend as required in relation to moves and Changes. Configure and replace faulty Handsets. 

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

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