Back to search
The Role:
As a Service Controller, you will play a vital role in ensuring the smooth running of the service department, coordinating the servicing, repairs, and maintenance of plant equipment, tools, and fleet vehicles.
Your key responsibilities will include:
- Scheduling and coordinating service, repair, and maintenance tasks in line with customer requirements.
- Liaising with customers to understand their needs and scheduling work accordingly.
- Maintaining accurate records, including repair logs, inspection reports, and service histories.
- Troubleshooting technical issues over the phone, providing initial guidance, and advising on the next steps.
The Person:
- Previous experience in scheduling/coordinating service or maintenance work is essential
- Strong customer service skills and the ability to build rapport with clients.
- Excellent communication and organisational skills with a proactive approach.
- A background in Plant Hire or Construction is desirable but not essential.
The Package:
- Monday - Friday | 8:00 AM - 5:30 PM
- Salary: 35,000 - 40,000 per annum DOE
- 21 days holiday + bank holidays (3 days allocated for Christmas shutdown)
- Other great benefits
This is a fantastic opportunity to join a well-established company and play a key role in their service operations. If this sound of interest, apply today to hear more.
