Back to search
IT Technician - North Lanarkshire - 24-30K
An established client of ours in the Technology sector are looking for a IT Technician to join their internal IT department, on a permanent basis. The successful candidate will be responsible for the first point of contact for clients, providing first-line technical support, troubleshooting technical issues, and resolving queries with a professional and customer focused approach.
Key Responsibilities:
- Serve as the first point of contact for technical support via phone, email, or support ticket system.
- Provide first-line technical support to resolve customer queries
- Support, configure, and troubleshoot issues with Windows operating systems and associated applications.
- Provide support for local area networks (LAN), wide area networks (WAN), and internet troubleshooting.
- Communicate technical solutions clearly and concisely to both technical and non-technical users.
- IP conflicts, DNS errors
- Strong communication and interpersonal abilities.
- Ability to multitask and manage time effectively in a fast-paced environment.
- Familiarity with ticketing systems and remote support tools is a plus.
- Assist in diagnosing network connectivity problems, including routers, switches, and firewalls.
This is an excellent opportunity for an enthusiastic and passionate IT Technician to join a successful organisation. Interviews are being arranged immediately for this role, so if this is of interest, please apply now for consideration!
If you'd like more information about the role, please contact Jasmine for more information on (phone number removed) / email your CV to (url removed)
For more information about Senitor and the opportunities we have to offer follow us on Twitter @SenitorIT Senitor Associates Ltd is acting as an Employment Agency in relation to this vacancy.
