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Customer Service Advisor

Hays Business Support
Posted 5 days ago, valid for 20 days
Location

Nantgarw, Rhondda Cynon Taff CF15, Wales

Salary

£12 - £12 per hour

Contract type

Part Time

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Sonic Summary

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  • A financial services company in Nantgarw is seeking a Customer Service Advisor for a temporary role starting in January 2025.
  • The position involves handling customer queries via telephone and providing excellent customer service.
  • Candidates should have prior experience in a customer service role and be comfortable communicating with customers at all levels.
  • The hourly rate for this position is £12.00, with a work schedule of 37.5 hours per week, Monday to Friday, and potential overtime opportunities.
  • Applicants must successfully pass a credit check and DBS check as part of the onboarding process.

Your new company
A financial services company based in the Nantgarw area.
Your new role
Working as a Customer Service Advisor, you will be responsible for dealing with a wide range of customer queries via telephone. You'll be responsible for providing first-class customer service and dealing with queries in a polite and efficient manner.
What you'll need to succeed
You'll have worked previously in a customer service capacity and be comfortable in speaking to customers at all levels. Full training will be provided, but you'll understand the fundamentals of providing good customer service.
What you'll get in return
This is a temporary role to start at the beginning of January 2025. The hourly rate for the role is 12.00 per hour, hours of work are 37.5 hours per week, Monday to Friday. There may be the opportunity to work overtime. Start at 9am, finish at 5.15pm - could be a little flexible on start / finish times if required. The role is likely to last 3 months initially, with a possible extension. Please note, that you will need to successfully pass a credit check and DBS check as part of the onboarding process.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

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