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Area Manager – Premium Café Operations
Wales, Swansea
Salary: Up to £60,000 (including a £5,000 car allowance)
Are you an experienced leader in the hospitality industry looking for your next challenge? We are seeking an Area Manager to oversee multiple café locations, ensuring exceptional service, operational efficiency, and business growth.
About the Company:
This is an exciting opportunity to join a well-established and highly recognised café brand that is a trusted name in the UK. With a strong reputation for quality food, great coffee, and warm hospitality, the company prides itself on creating a welcoming environment for customers while maintaining high operational standards.
As a key player in the hospitality sector, the brand is committed to continuous improvement, investing in its teams, and delivering exceptional service. With a strong customer base and ambitious growth plans, this is a fantastic opportunity for an experienced Area Manager to contribute to the success of a respected and well-loved business.
Key Responsibilities:
- Lead and support café teams across multiple locations to deliver outstanding customer experiences.
- Drive sales performance and ensure profitability across all sites.
- Implement and uphold operational standards, ensuring compliance with health and safety regulations.
- Recruit, train, and develop managers and teams to maintain high service levels.
- Analyse business performance, identify opportunities for improvement, and implement strategic initiatives.
- Ensure consistency in brand standards, product quality, and customer satisfaction.
What We're Looking For:
- Proven experience as an Area Manager, Multi-Site Manager, or similar leadership role within hospitality or retail.
- Strong commercial awareness with a track record of driving sales and operational performance.
- A hands-on, people-focused leader who can inspire and motivate teams.
- Ability to manage multiple sites and adapt to a fast-paced, customer-focused environment.
- Full UK driving licence and willingness to travel between locations.
