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- Delivering outstanding customer service to all prospective buyers and sellers of Retirement Homesearch properties.
- Identifying customer needs quickly and supplying the correct information to facilitate their property sale or purchase.
- Ensuring all possible sales opportunities are maximised by placing accuracy and speed at the heart of the customer journey from initial applicant entry, to administration of sale completion letters.
- Provide excellent telephony and administrative support to ensure team sales targets are met and exceeded.
- Maintain all files, records and reporting systems at optimum efficiency.
- Create and update letters and documents using templates in Microsoft Word, and spreadsheets using Microsoft Excel.
- Act as an ambassador for the business at all times and provide an exceptional level of customer service for clients at the beginning or end of their Retirement Homesearch property journey.
- A can-do attitude and the willingness to learn and advance in a fast-paced sales environment.
- Great attention to detail with excellent verbal and written communication skills.
- You will have a passion to provide an exceptional level of customer service.
- A team-player, you strive to always give your best and achieve high goals.
