ADMINISTRATOR

Administrator

Salary: £25,000 - £28,000 per annum (depending on experience)

Location: New Milton / Hybrid

Contract: Full-Time / Permanent

Our client is a significant player in the technology-enabled care sector in the UK, dedicated to enhancing the safety and independence of vulnerable individuals through innovative solutions. They are seeking a Finance Administrator to join their successful and fast-paced finance department, providing comprehensive financial administrative support.

Main Responsibilities:

• End-to-end management of Direct Debit processing, including setting up mandates, generating schedules, processing collections, handling rejections, and resolving related inquiries.
• Processing cheques, handling card payments over the phone, and managing both incoming and outgoing post.
• Managing Accounts Receivable and Accounts Payable tasks, including posting transactions, reconciling accounts, and processing invoices.
• Handling sensitive financial data and ensuring secure transaction processing.
• Processing credits, closing Direct Debit accounts, and following up on refunds and outstanding debts.
• Managing incoming finance-related phone calls and providing timely and accurate responses to customer queries.
• Supporting month-end and year-end financial processes, including data entry, reconciliations, and assisting with audits.
• Performing ad-hoc administrative tasks and contributing to the smooth operation of the finance team.

Skills & Experience Required:

• Previous experience in an administrative position is preferred however not essential.
• Proficiency with Microsoft Office Applications (Excel, Word, Outlook) and Adobe PDF’s.
• Strong attention to detail with excellent numerical skills and the ability to handle large volumes of data accurately.
• Excellent customer service skills, with the ability to handle sensitive customer interactions professionally and empathetically.
• Ability to maintain confidentiality and work with discretion when handling financial information.
• Self-motivated, organised, and capable of working under pressure to meet deadlines.
• Proactive and willing to take initiative in problem-solving and improving processes.

In return for your hard work:

• Generous Holiday: Start with 23 days annual leave, rising to 25 days after 2 years, plus bank holidays!
• Exclusive Discounts: Save on groceries, shopping, holidays, insurance, days out, restaurants, and much more!
• 24/7 Support: Access our Employee Assistance Programme anytime, anywhere, via an easy-to-use app.
• Family & Friend Discounts: Share the love with discounts on services and products.
• Pension Scheme: Secure your future with a company-matched pension contribution of up to 4%.
• Free On-Site Parking: Hassle-free commuting.

If you have experience in administration, and are looking for a role where you can make a difference, we’d love to hear from you!