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We are pleased to be working with our global client who are looking for a Client Development Manager to join there growing team on a full time, permanent basis. They are based just outside of Newark therefore own transport is essential.
We are looking for an enthusiastic and client-focused individual as you will play a critical role throughout the journey of their customers; maintaining and developing successful customer relations whilst driving opportunities for addition business.
You will be joining a very friendly and hard working team. We are looking for someone who can build rapport with people, be organised and adaptable.
Key Responsibilities:-
- Act as the primary contact for customers, addressing enquiries, resolving issues and providing timely support.
- Develop a clear understanding of each clients business needs and maintain regular contact with existing clients.
- Identify opportunities to expand service offerings with current clients, upselling where appropriate.
- Partner with the onboarding team to ensure a smooth handover for new clients.
- Work closely with other internal teams to enhance the overall client experience.
Qualifications & Skills:-
- Minimum of 3 years in a client relationship, account management role, preferably within the software/SaaS industry.
- Exceptional communication skills with the ability to build rapport and credibility quickly.
- Experience using CRM platforms
- Full UK Driving Licence as some travel may be required.
Package:-
-Competitive salary ranging from 35,000 to 40,000 DOE plus Performance related bonus.
-Company Pension Scheme
-Private Health Insurance
-Professional development opportunities.
If you are someone who if looking for personal and professional growth, feel that you have the right skills then please contact Ellen on (phone number removed).
