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IBA Operations Deputy Head - Retail

Lawes Consulting Group
Posted 12 hours ago, valid for 16 days
Location

Newark, Nottinghamshire NG228LA, England

Salary

£60,000 per annum

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The position available is for an IBA Operations Deputy Head with a salary of £60,000 per annum plus bonus and benefits.
  • The role is located in Nottinghamshire and requires a strong background in managing IBA operations, particularly in compliance with FCA CASS regulations.
  • Candidates should possess proven people management skills and a working knowledge of relevant broking systems such as Acturis and Websure.
  • The ideal candidate will have a positive attitude, excellent communication skills, and the ability to drive process improvements within the team.
  • Experience in the field is essential, although the specific number of years required is not stated.

Job title: IBA Operations Deputy Head 

Salary:  £60,000 per annum + Bonus + Benefits 

Location:  Nottinghamshire

OVERVIEW

We are working with a key client of ours who are seeking an experience IBA Operations Deputy to join their expanding retail branch.As the Deputy Head, you will play a crucial role in managing the Retail IBA Operations Team, ensuring compliance with FC CASS regulation, and driving process improvements to enhance efficiency.

RESPONSIBILITIES

  • Provide support to the IBA Operations Head - Retail and other Senior Managers within the IBA Team
  • Manage debt collection and settlement processes
  • Oversee the premium finance process and minimize funding delays
  • Identify and implement process improvements within the team
  • Provide timely MI and insightful commentary for control weaknesses and business performance improvement
  • Support CASS and statutory audits, and identify and resolve CASS breaches
  • Collaborate with internal teams to improve efficiency and deliver process improvements
  • Maximize cashflow from IBA related activities
  • Build relationships across the organization and communicate effectively with stakeholders
  • Provide training and development opportunities to team members
  • Support projects including the transition of activity into the team

SKILLS

  • Self-starter with a positive 'can do' attitude and natural problem-solving abilities
  • High level of resilience and attention to detail
  • Ability to work collaboratively as part of a team and independently
  • Excellent written and verbal communication
  • High level of resilience and attention to detail

EXPERIENCE

  • Working knowledge of broking systems including Acturis, Websure, SSP, Epic, and TAM
  • Proven people management skills
  • Clear understanding of FCA CASS regulation 

If you have the relevant experience or know someone that does please contact me now on 07458 162 853 or email us at

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.