Repairs and Voids Manager

Repairs and Voids ManagerSalary: up to £57,077Location: East MidlandsRole Overview: We are seeking a Repairs and Voids Manager to lead a team responsible for managing responsive repairs, alteration requests, formal complaints, damp and mould cases, and voids across our properties in the Midlands and East Anglia.Key Responsibilities:Oversee contractors and ensure continuous improvement.Monitor and report on performance metrics.Manage a diverse repairs team.Handle customer interactions and feedback.Ensure accurate reporting and budget management.Engage with external stakeholders.Requirements:Strong leadership and contract management experience.Competency in building pathology.Proven customer service skills.Attention to detail and accuracy.Self-starter with a proactive approach.Must have a car and business insurance.Desirable:Experience in housing or a related field.Benefits:Excellent benefits and holidayInterview Dates: Week commencing 10th February.What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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