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Job Title: Office Administrator
Location: Newbridge, Edinburgh
Job Type: Full-Time (9am - 5pm, Monday - Friday)
About the Role:
We are seeking a highly organised and proactive Office Administrator to join a growing team. The ideal candidate will possess exceptional communication skills, a keen attention to detail, and the ability to manage multiple tasks efficiently. In this role, you will be responsible for overseeing the day-to-day administrative functions of the office, ensuring smooth operations, and supporting various departments as needed.
Key Responsibilities:
- Customer Support:
- Answer customer inquiries via phone, email, and chat.
- Resolve customer issues promptly and efficiently.
- Provide product and service information to customers.
- Process orders, forms, applications, and requests.
- Follow up with customers to ensure their satisfaction.
- Administrative Support:
- Plan delivery routes.
- Prepare import and export paperwork.
- Organise and schedule meetings, appointments, and travel arrangements.
- Handle incoming and outgoing mail and packages.
- Assist in the preparation of reports and presentations.
Qualifications:
- Previous experience as an Office Assistant is desired, but not essential.
- Excellent verbal and written communication skills.
- Strong organisational skills, including the ability to prioritise tasks and to work under pressure.
- Ability to multitask effectively.
- Friendly and professional demeanour with a customer-oriented mindset.
- Positive attitude towards work.
- Proficient in MS Office packages and capable of learning new systems.
What We Offer:
- Competitive salary
- A supportive and inclusive work environment
How to Apply:
Please send us your CV to apply for this role.
