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As an experienced Commercial Claims Handler, you will be administering clients' insurance requirements daily including, general enquiries renewals, midterm adjustments, obtaining quotations and accounting procedures. You will be providing advice to new and existing customers regarding their insurance needs and risk management issues.
Your main duties as a Commercial Claims Handler will include:
- Arranging and securing appropriate cover for new business and renewals, including recognising, and highlighting cross-sell opportunities or uninsured areas, and involving key stakeholders throughout the process.
- Responsible for assigned renewals, MTAs, and quotations in accordance with the company renewal process and placement strategy.
- Understanding clients their risk exposures and insurance needs.
- Dealing with insurers and brokers regarding quotations, policy and claims queries in accordance with the companys service level agreements.
- Accurately maintain all records on relevant systems for audit, compliance, and workflow purposes.
- Manage Aged Debtors within the agreed service standards, escalating to key stakeholders where applicable, ensuring the client has the most appropriate method of premium finance available to them.
- Deal with claims according to procedures as they arise and refer to our in-house claims team where specialist knowledge is required
- Build, manage and maintain relationships with internal and external brokers, to deliver strategy and increase opportunities.
- Attend conferences and events to build relationships with industry partners and keep up to date with new trends.
- Effectively promote the brand, product range, propositions and key differentiators to leverage commercial opportunities
We are really keen to hear from applicants with the following skills and experience:
- At least 2 years experience dealing with commercial sized policies (GWP over £40k) in a Claims Handler role or similar
- Excellent knowledge and experience within the commercial insurance market
- Minimum Cert CII ideallyor willing to work towards this
- IT Skills required include the use of Microsoft office (Word, Excel, Outlook, PowerPoint), and previous experience of Acturis desired
Meridian Business Support is a recruitment specialist acting on behalf of our client as an Employment Agency for this vacancy.
