- Management of the office - order stationery, office requirements, general upkeep of the office.
- Manage all external communications and brand.
- Manage the website and social media accounts.
- Travel research and arrangements for office and site staff members (flights. accommodation, car rental), and liaise with Sales, Projects & Engineering Teams to support travel requirements.
- Monitor Expense Claim Forms
- Update/manage company supplier and customer telephone directory and internal extension list.
- Prepare welcome packs for new employees and complete their induction.
- Support sales admin/warehouse team member.
- Update quotation pipeline and the database
- Customer service.
- Answer telephone and distribute calls.
- Email communication with customers and the wider business.
- Experience in an office setting is essential.
- Office management or receptionist experience would be advantageous.
- Excellent customer service, interpersonal and communication skills.
- Highly numerate with good attention to detail.
- Demonstrates a “can do” approach and willingness to learn.