Housing Officer

Niyaa People Ltd

Posted 2 days ago, valid for a month

Newbury, Berkshire RG14 5AN, England

£35,000 per annum

Full Time

Retirement Plan

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Sonic Summary

A Housing Officer position is available within a Customer Service team on a permanent basis.
Candidates should have previous experience in housing management services, including safeguarding and tenancy breaches, as well as case management oversight.
The role requires triaging complex housing queries and collaborating with stakeholders to address customer needs.
The salary for this position ranges from £32,000 to £35,000 depending on experience, with a requirement of relevant experience in the field.
Additional benefits include 25 days of holiday, a generous pension scheme of up to 12%, and hybrid working options.

We are currently working with one of our long standing clients to onboard a Housing Officer to join their Customer Service team on a permanent basis.

The requirements for this Housing Officer role are:

Previous experience of delivering a range of housing management services including safeguarding, anti-social behaviour and tenancy breaches as well as the ability to oversee and work on case management
Experience triaging complex housing queries that come in, making sure you are responding to the customer's needs
Experience of working collaboratively with internal and external stakeholders
The ability to problem solve and recognise when there's a risk

The benefits of this Housing Officer role:

Salary of £32,000-35,000 DOE.
25 Days Holiday + Bank Holidays
Generous pension scheme of up to 12%
Hybrid working (2 days in the office, 3 days WFH)

If this role is of interest and you feel your experience matches the requirements to be a successful Housing Officer, we want to hear from you. Please apply with your updated CV and we will be in touch with you.

Alternatively, if you believe this role is not suitable to you but you know someone who might be interested, please feel free to send them these details.

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