- Customer Services
- Social Housing
Back to search
Housing Officer - Customer Service Team
Building Recruitment Company
Posted 12 hours ago, valid for a month
Newbury, Berkshire RG14 2LA, England
£30,000 - £36,000 per annum
Full Time
In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.
Sonic Summary
- An excellent opportunity has arisen to join a respected Housing Association in Newbury on a permanent contract.
- The role offers a salary of £32-£35k per annum, depending on experience, and requires previous experience in delivering housing management services.
- The position involves triaging housing queries from tenants related to safeguarding, anti-social behaviour, and tenancy breaches, while also performing case management work.
- You will engage with customers via telephone, email, and digital channels to resolve their issues in a timely manner.
- The ideal candidate should be self-motivated, highly organized, and prepared to work in a supportive team environment.