- Customer Services
- Social Housing
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Housing Officer - Customer Service Team
Building Recruitment Company
Posted 14 hours ago, valid for a month
Newbury, Berkshire RG14 2LA, England
£30,000 - £36,000 per annum
Full Time
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Sonic Summary
- An excellent opportunity has arisen to join a respected Housing Association in Newbury on a permanent contract.
- The role offers a salary of £32-£35k per annum, depending on experience, and requires previous experience in delivering housing management services.
- The position involves triaging housing queries from tenants related to safeguarding, anti-social behaviour, and tenancy breaches, while also performing case management work.
- You will engage with customers via telephone, email, and digital channels to resolve their issues in a timely manner.
- The ideal candidate should be self-motivated, highly organized, and prepared to work in a supportive team environment.