Housing Officer

Niyaa People

Posted a month ago, valid for 6 days

Newbury, Berkshire RG14 2LA, England

£30,000 - £36,000 per annum

Full Time

Retirement Plan

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

We are seeking a Housing Officer to join a Customer Service team on a 12-month fixed-term contract.
The ideal candidate should have previous experience in delivering housing management services and handling case management.
The role requires experience in triaging complex housing queries and collaborating with stakeholders.
The salary for this position ranges from £32,000 to £35,000 depending on experience.
Candidates should possess problem-solving skills and be able to identify risks in housing situations.

We are currently working with one of our long standing clients to onboard a Housing Officer to join their Customer Service team on a 12 month FTC.The requirements for this Housing Officer role are:

Previous experience of delivering a range of housing management services including safeguarding, anti-social behaviour and tenancy breaches as well as the ability to oversee and work on case management
Experience triaging complex housing queries that come in, making sure you are responding to the customer's needs
Experience of working collaboratively with internal and external stakeholders
The ability to problem solve and recognise when there's a risk

The benefits of this Housing Officer role:

Salary of £32,000-35,000 DOE.
25 Days Holiday + Bank Holidays
Generous pension scheme of up to 12%
Hybrid working (2 days in the office, 3 days WFH)

If this role is of interest and you feel your experience matches the requirements to be a successful Housing Officer, we want to hear from you. Please apply with your updated CV or email

Apply now in a few quick clicks

Housing Officer

Field Service Engineer

Security Officer

Facilities Coordinator