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Job Title: Finance Administrator (Accounts Receivable)
Location: Work from Home *There is potential to have to attend the office for training purposes on occasion*
Rate of Pay: £12.04ph (Weekly Pay)
Contract Type: 3 Months Temporary Role
Hours: 9am-5pm - Monday-Friday
Start Date: ASAP
Are you a detail-oriented individual with excellent organisational skills and a passion for delivering high-quality financial support? We are seeking a Finance Administrator to join our Accounts Receivable (AR) team. This role provides a fantastic opportunity to work in a busy finance environment, supporting key financial processes while contributing to CQC's mission.
About the Role
As a Finance Administrator, you will support the Accounts Receivable Manager and Finance Co-ordinators in managing billing, debt collection, query resolution, and maintaining accurate financial records. You will play a vital role in ensuring the smooth operation of the AR team by processing invoices, managing debtor accounts, and delivering excellent customer service.
Key Responsibilities
Billing Management:
- Input manual invoice requests in line with the monthly reporting cycle.
Debt Management:
- Manage debtor accounts to ensure timely collection of outstanding amounts by contacting customers via phone and email.
- Monitor and track agreed payment plans.
- Perform daily receipting of cash received from customers and allocate to debtor accounts.
- Support Finance Co-ordinators in the enforcement process for non-payment of fees.
Query Management:
- Apply knowledge of the fee scheme to calculate fees invoiced to providers and provide clear communication of applicable policies.
- Use knowledge of fee schemes and policies to process credits or refunds owed to providers.
- Communicate relevant policies, including the fees scheme, to registered providers.
Other Responsibilities:
- Maintain records in compliance with information security procedures.
- Provide consistently excellent customer service to both internal and external stakeholders.
- Liaise with internal and external customers to address non-compliance with financial policies, escalating sensitive issues when necessary.
- Provide general support to the Accounts Receivable Manager as required.
- Undertake additional duties that align with the role and responsibilities.
- Uphold CQC Values and Behaviours, promoting equality, diversity, and human rights in all interactions.
About You
We are looking for a motivated individual who thrives in a busy team environment. You will need to have:
Essential:
- Strong verbal and written communication skills, with the ability to tailor communication to different audiences.
- Good organisational and administrative skills.
- Strong problem-solving abilities.
- A self-starter attitude with the ability to work independently.
- Experience working in a busy team environment.
- Good IT skills, including proficiency in Microsoft Office applications.
Desirable:
- Previous experience working in a finance environment.
- Experience using a finance ledger.
- Familiarity with the CQC fee scheme and CRM systems.
How to Apply
To apply, please submit your CV and a member of the team will be in touch with the next steps if you have been shortlisted. If you do not hear back within 7 days please assume you have been unsuccessful.
Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.
As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.
Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.
In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.
