Client Services Coordinator

Nigel Wright Group

Posted 7 days ago, valid for 12 days

Newcastle Upon Tyne, Tyne and Wear NE61AB, England

Full Time

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Sonic Summary

Nigel Wright is seeking a Client Services Coordinator for a well-established organization, offering an exciting opportunity in a newly created role.
The position requires developing positive client relationships and managing daily administrative tasks within the team.
Candidates should have previous experience in a customer-facing role and possess excellent communication and customer service skills.
The role also involves overseeing front-of-house functions, implementing new systems, and completing monthly bill runs.
The salary for this position is competitive, and candidates should have at least 2 years of relevant experience.

The OpportunityNigel Wright are delighted to be partnered with our client, a well-established organisation as they look to recruit a Client Services Coordinator. This is an exciting opportunity for a forward-thinking individual to join a vibrant business in a newly established role. The role will require you to develop positive relationships with clients to establish a strong presence, whilst delivering daily functions within the wider team across Administrative tasks. Key Responsibilities

Developing positive relationships with clients
Resolving any client issues effectively, whilst maintaining a high level of customer service
Overseeing the daily functions within the front of house team and supporting the Senior Leadership Team
Reviewing and improving processes and setting targets for the team to ensure company standards are met
Assist with implementing new systems, policies and procedures
Completing monthly billrun
General administration for clients and reception cover when required for holidays or sickness

About you

Previous experience in a customer facing role is essential
Excellent communication and customer service skills with elevated diligence
Ability to seek out opportunities for continuous improvement and portray vision, values and passion
Exceptional written and verbal communication skills
Problem solver, who will follow issues through to resolutions

Next StepsIf you are interested in this opportunity, please apply for the position with your up to date CV.

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