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Service Administrator

Reed
Posted 2 days ago, valid for 19 days
Location

Newcastle Upon Tyne, Northumberland NE19 2BG, England

Salary

£12.98 per hour

Contract type

Part Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

info
  • REED Business Support is recruiting Service Administrators for a large organization on a temporary ongoing basis until March 2025, with potential extensions.
  • The key duties include providing client support, verifying documents, proofreading application forms, and maintaining communication throughout the application process.
  • Candidates should possess strong customer focus, excellent attention to detail, and effective communication skills.
  • The pay rate for these positions is £12.98 per hour, with working hours from Monday to Friday, 9:00am to 5:00pm.
  • Experience requirements were not explicitly mentioned, but candidates should be proactive and able to work independently.

REED Business Support is currently supporting a large and successful organisation with the recruitment of a number of Service Administrators on a temporary ongoing basis. These roles will initially run until the end of March 2025 but there is the potential for them to be extended beyond this point.

KEY DUTIES:

  • Providing support and guidance to clients via email and over the telephone
  • Verifying documents and uploading them to internal databases
  • Proofread application forms
  • Maintain communication with clients at all times throughout the application process
  • Work to set KPIs
  • General admin duties

PERSON SPECIFICATION:

  • Customer focused
  • Excellent attention to detail
  • Highly organised
  • Proactive
  • Strong communication skills both written and verbal
  • Able to use own initiative

PAY RATE:

£12.98 PER HOUR

WORKING HOURS:

Monday – Friday, 9:00am – 5:00pm (some flexibility can be offered after training is completed)

These roles are expected to start in early April with interviews taking place within the next week or so.

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.