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Job Title: Customer Account Manager
Location: Newcastle upon Tyne
Salary: £26,000 - £30,000 per annum
About Our Client: A leading manufacturer in the industry, we are committed to innovation, sustainability, and excellence. We are looking for a dynamic and experienced Customer Account Manager to join our team and help us maintain and grow our key client relationships.
Job Description: As a Customer Account Manager, you will be responsible for managing and nurturing relationships with our most important clients. You will act as the primary point of contact, ensuring their needs are met and exceeded. Your role will involve strategic planning, sales, and customer service to drive client satisfaction and business growth.
Key Responsibilities:
- Develop and maintain strong relationships with key clients.
- Understand client needs and provide tailored solutions.
- Collaborate with internal teams to ensure timely delivery of products and services.
- Identify opportunities for growth within existing accounts.
- Prepare and present regular reports on account status and performance.
- Negotiate contracts and agreements to maximize profit.
- Stay updated on industry trends and competitor activities.
Requirements:
- Proven experience as an Account Manager or in a similar role.
- Strong sales and negotiation skills.
- Excellent communication and interpersonal abilities.
- Ability to manage multiple accounts and projects simultaneously.
- Strategic thinker with a customer-oriented mindset.
- Proficiency in CRM software and Microsoft Office Suite.
What We Offer:
- Competitive salary and benefits package.
- Opportunities for professional development and career growth.
- A supportive and collaborative work environment.
- The chance to work with a leading company in the manufacturing industry.
Apply today to be considered!
