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As an Accounts Clerk you will work within a team of 11, and tasked reviewing and approving invoices and credit notes to customers. Accurately, considering any relevant tax (VAT) implications. Managing the collection of monies owed in a timely manner, adhering to our credit control policy. Ensuring the appropriate escalation process is followed to allow the effective management of overdue debts. Along with global cash allocation duties.
The business model is focussed on service delivery and right first-time principles with adherence to new processes, effective compliance, service level management and a customer service driven approach.
You will contact clients via telephone, email and letter with reference to collecting outstanding payments and monitor customer accounts and liaise with the business highlighting concerns over non-payments or delayed payments.
You will be responsible for Investigating and resolving customer queries, allocating cash received on accounting systems and conduct CRM credit checks and client data validation.
This is an 12 Months Fixed term contract.
Is this role right for you?
We are looking for people who:
- Experience of working in Accounts receivable.
- The ability to prioritise work and manage time effectively to meet deadlines.
- Transactional processing experience (data entry) good level of speed and accuracy and attention to detail.
- Tenacious attitude to debt collecting and resolving payment problems.
- Knowledge of JDE would be beneficial as would experience working within a shared service centre.
