IT Engineer

SER (Staffing) Ltd

Posted 13 hours ago, valid for a month

Newcastle Upon Tyne, Northumberland NE19 2BG, England

Full Time

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Sonic Summary

The company is seeking an IT Field Engineer to join their team, focusing on supporting clients in the VOIP and IT sectors.
The position offers a salary range of £32,000 to £38,000, along with a £350 per month car allowance and 23 days of holiday plus bank holidays, increasing by one day each year for five years.
Candidates should possess strong communication skills and a good understanding of customer networks, VOIP, and related technologies.
Preferred qualifications include experience with Mitel platforms, Cisco networking, and Aruba Wi-Fi solutions, although these are not essential.
The successful candidate will be required to travel to customer sites across Manchester, Newcastle, and Scotland, with experience in the field being advantageous.

We are by engineers and run by engineers strong background in Voice, VOIP, IT and Data. We pride ourselves in providing excellent customer support and strong customer retention.

There is now a requirement for an IT Field Engineer to join the team. The successful candidate will develop and become competent in the supporting of all the company’s products.

Field Engineer

Newcastle / Manchester

£32,000 - £38,000

£350 per month car allowance

23 days holiday + bank holidays, rising 1 day a year for 5 years.

About the Role

The role entails supporting clients on a variety of platforms & systems, including Mitel, Aruba, Cisco and others.

Our client base includes some of the largest hotel chains in the country, including Marriott, Best Western, Hilton and Holiday Inn.

Excellent communication skills and a professional approach are vital as you will be interacting with customers on a daily basis. You will have a good understanding of customer networks, VOIP, wi-fi, DHCP, DNS, and more.

The successful candidate will be required to travel from home to customer sites across Manchester, Newcastle and Scotland.

Requirements - Preferred but not essential:

Experience with the Mitel Platform
Experience with general VoIP/SIP concepts
Experience with general IT Networking, Cisco, DNS, DHCP
Experience with Aruba Wi-Fi solutions
Experience with Switches, Routers and Networks

If the role sounds like something of interest, get in touch with Beth on .

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