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Contact Manager
Newcastle
Brief
Contract Manager needed for a well-known construction organisation based in Newcastle who are looking to employ an experienced and well-rounded Contract Manager that takes pride in their work.
The successful candidate needs to have a strong technical background as well as experience in managing a team of 7 and multiple contracts at once.
Benefits
- Salary: 50,000 - 52,000 per annum
- Car Allowance - 5.200 / Company car
- 25 day's holiday
- Variable annual bonus based 5-15%
- Pension Plan
- Career Progression
What the role entails:
Some of the main duties of the Contact Manager will include:
- To ensure compliance with all statutory and company procedures across the stakeholder groups
- Ensure that all risks relating to (SHEQ) safety, health, environment and quality are effectively managed through the use of RAMS, PPE, training and company procedures to ensure a safe working environment for employees, clients and end users
- Develop effective working relationships with operational personnel, business partners, suppliers and sub-contractors to improve contractual operational performance.
- Develop meaningful and sustainable relationships with the Client and related Client organisations
- Manage the client service delivery, which is spread over a number of locations, by ensuring all available resources work in a collaborative manner
- Agree and maintain a clear business plan for the appointed contract
- Set, monitor and control SLA's and KPI's seeking opportunities to provide added value across the delivery stakeholders
- Ensure mobile personnel manage the contract to the agreed SLA's and KPI's as they apply to technical and related services.
- work with the mobile teams in planning, implementing and monitoring the standards of all works relating to the PPM schedule and all reactive works
- Accountable for the financial performance of the contract and the review the monthly audit checks demonstrating legislative compliance within scope of service delivery streams and to escalate to the Account Manager as necessary
- Develop and Monitor direct reports through training and regular reviews
What experience you need to be the successful Contact Manager:
- Previous contract management experience and a good knowledge of building services and legislation
- Experience and track record in working in Facilities Management with a technical background.
- HVAC experience and qualifications
- Must have the ability to think clearly in extreme circumstances.
- H&S Qualification / M&E Qualifications / Water Systems and Legionella Control - HSG274
- Experience of using a CAFM system and a full clean driver's licence.
- Asbestos awareness
- Self-motivated and able to work unsupervised and to work as part of a team.
- Flexible and adaptable to change.
- This really is a fantastic opportunity for a Contact Manager to progress their career. If you are interested please apply as soon as possible as this position will be filled quickly so don't miss out!
Services advertised by Gold Group are those of an Agency and/or an Employment Business.
We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.
