Trainer

Salary: £35,000 - £40,000 + BonusType: Full-Time | PermanentLocation: Ouseburn, Newcastle

Sarah McKenna HR is pleased to be recruiting on behalf of One Utility Bill, a fast-growing tech company revolutionising the way people manage their household finances. Based in the vibrant and creative area of Ouseburn, this is an exciting opportunity to join a collaborative and forward-thinking People Team at a pivotal time of growth. If you’re passionate about training and eager to make a lasting impact on employee development and onboarding, this role could be the perfect fit.

About the People Team

The People Team at One Utility Bill are ambassadors of the company’s culture and values, going above and beyond to ensure that all 160 (and counting) team members are happy, healthy, and thriving at work. From career development and engagement to mental health first aid, after-work sports, and recruiting top talent, the team’s mission is to enable top performance while maintaining a supportive, vibrant workplace with excellent office facilities.

The Role

As Trainer, you’ll play a key role in enhancing the employee journey, focusing on the onboarding process and beyond. Reporting to the Head of People and working closely with key stakeholders, you’ll design and deliver engaging training programs that set employees up for success. Initially, your focus will be on onboarding new sales team members, but the role will evolve to include broader training and leadership development across the business.

Your Responsibilities

• Engaging Training Delivery: Deliver high-impact training sessions across sales, systems, business processes, and leadership development.
• Content Creation: Design high-quality training materials and session plans, either from scratch or by building on existing resources.
• Innovative Onboarding: Develop and manage a 'training bay’ and supported live environment for new starters during their onboarding period.
• Setting Standards: Clearly communicate expected standards and performance requirements to new hires.
• Stakeholder Collaboration: Work closely with the Head of People, Growth & Sales Director, and other stakeholders to track progress and address risks.
• Impact Measurement: Evaluate training success using company metrics and KPIs, constantly improving delivery based on feedback and data.
• Scheduling Excellence: Organise training schedules to align with business needs and ensure seamless delivery.
• Team Partnership: Collaborate with the wider People Team to create a cohesive and supportive employee experience.

A Little Bit About You

• Experience: A minimum of 3 years in a training or facilitation role, ideally within a sales or technology environment.
• Content creation: Proven experience in creating high-quality training materials and session plans from scratch.
• Passion for People: Enthusiastic about learning and development, keeping up to date with industry trends.
• Engaging Communicator: Excellent presentation skills with the ability to inspire and motivate your audience.
• Creative Thinker: Continuously seeks ways to innovate and improve the learning experience.
• Highly Organised: Exceptional time management and organisational skills.
• Desirable: Experience with HubSpot, Google systems, and a relevant Learning & Development qualification such as CIPD.

Why Join One Utility Bill?

• Competitive Package: Salary of £35,000 - £40,000, plus a bonus.
• Supportive Environment: Be part of a friendly, collaborative culture where everyone pulls together to make things happen.
• Prime Location: Work in the heart of Ouseburn, surrounded by great pubs, eateries, and excellent transport links.
• Growth Opportunities: Join an innovative company that values its people and prioritises their development.

If you’re excited by the opportunity to contribute to the success of the People Team at One Utility Bill and play a key role in shaping the training and development journey, we’d love to hear from you!

To apply, please contact Sarah McKenna HR