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Newcastle Upon Tyne
Customer contact centre information clerk
Business Central Support Lead

Business Central Support Lead

Nigel Frank International

Posted a day ago, valid for a month

Newcastle Upon Tyne, Northumberland NE19 2BG, England

Full Time

Retirement Plan

Life Insurance

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Sonic Summary

My client is seeking a Business Central Support Lead to join their growing Microsoft BC partner team in a full-time, permanent remote role.
The position involves providing 1st/2nd/3rd Line support for Microsoft Dynamics 365 Business Central to various clients, ensuring customer satisfaction through effective troubleshooting.
Candidates should have a strong technical understanding of Dynamics 365 Business Central/Dynamics NAV and prior support experience at either a partner or end user level.
The role offers a competitive starting salary of up to £45,000, depending on experience, along with benefits such as a pension scheme and 25 days of holiday.
Applicants should be motivated with excellent problem-solving and communication skills, and a desire to grow within the team.

Business Central Support Lead

My client is a growing Microsoft BC partner looking for a driven and passionate individual to join their team as Business Central Support Lead.

This is a full time, permanent role - offering remote working.

The role will involve:

Providing 1st/2nd/3rd Line Business Central ticketing support to a variety of clients across the industry
Providing customer satisfaction by troubleshooting and resolving Microsoft Dynamics 365 Business Central-related issues
Work with their project teams on new upcoming implementations and upgrades
Provide support on post-go-live client systems

Skill set required:

Strong technical understanding of Dynamics 365 Business Central/ Dynamics NAV
Previous experience providing D365 BC / NAV support at either partner or end user
Motived and strong desire to grow with the role and team
Excellent problem solving, communication and team work skills

Whats on offer?

A competitive starting salary up to £45,000 (experience dependant)
Company benefits including pension scheme, Life insurance, income protection, healthcare scheme
25 Days Holiday + bank
A financially stable environment, working with highly skilled Dynamics 365 professionals

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