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Customer Service

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Posted 12 hours ago, valid for 17 hours
Location

Newcastle Upon Tyne, Northumberland NE19 2BG, England

Salary

£22,000 - £26,400 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The position is for a Customer Service role requiring 35 hours of work per week, with a salary of £23,500.
  • This is a 6-month temporary to permanent position starting in January, based in a hybrid model in Newcastle.
  • Candidates should have proven experience dealing with complex queries and excellent communication skills, both written and verbal.
  • Experience within financial services is desirable, and applicants must be able to pass a credit and DBS check.
  • The employer is an equal opportunities recruiter, welcoming applications from all suitably skilled or qualified individuals.

Customer Service35 hours a week £23,5006 month temp to permJanuary start dateHybrid

NewcastleDo you have outstanding customer service skills? Have experience dealing with vulnerable customers?I am recruiting on behalf of a leading financial services client who are looking to grow their customer service team!What will you be doing?* Supporting customers through a range of queries * Liaising with 3rd parties to gain more information* Reviewing documentation and updating the case accordingly* Providing a professional and empathetic approach* Completing administration on the systemWhat do you need to apply?* Proven experience dealing with complex queries* Excellent communication skills both written and verbal* Experience within financial services would be desirableMust be able to pass a credit and DBS check to apply!

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.