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Customer Service Administrator

Reed
Posted 7 hours ago, valid for 10 days
Location

Newcastle Upon Tyne, Northumberland NE19 2BG, England

Salary

£22,000 - £26,400 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The position is for a permanent Administrator with customer service responsibilities in Newburn, Newcastle upon Tyne.
  • Candidates should have experience in customer service and be proficient in Excel, with strong attention to detail and organizational skills.
  • The role includes taking inbound sales calls, answering customer queries, data entry, and general administration tasks.
  • The ideal candidate should be a motivated team player with excellent communication skills and a desire to progress within the organization.
  • The salary for this position is not explicitly mentioned, but candidates are expected to have relevant experience in customer service.

Are you looking for a permanent role in administration? If so, this is a great opportunity to join an exciting company and be part of our client's friendly team.

A new and exciting opportunity for an Administrator with Customer Service elements to join a great team of people working for long standing and reputable group based in Newburn, Newcastle upon Tyne.

Duties will include taking inbound sales calls and answering other customer queries, data entry and work on excel along with other general administration.

The ideal candidate will have good customer services skills, good writing skills, excel experience, fantastic attention to detail and organizational skills, be a good team player and will be driven with a desire to progress.

This is a fantastic opportunity for someone with customer service experience in this area who wishes to secure a role in an organisation with ample opportunities to expand their skills.

Other duties:

  • Communicating over the telephone with clients and colleagues
  • Provide excellent customer service
  • Taking payments
  • Sending and Receiving Emails
  • Filing and maintaining internal documents

The Ideal Candidate:

  • Driver, with own vehicle
  • Excellent people skills to be able to adapt to all levels and age groups
  • Good team player
  • High level of motivation
  • Excellent Attention to detail
  • Excellent communication skills & telephone manner
  • Ability to multi-task
  • Numeracy and Literacy skills
  • Sound knowledge of Microsoft Excel
  • Ability to work independently and as part of a team
  • Punctual
  • Good attitude
  • Be able to use own initiative
  • Ambitious individual, who is driven to achieve successful results

Working hours are:

  • 8-5pm Monday-Thursday
  • 8-4pm on Friday

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.