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Customer Service Administrator

Duval Associates Ltd
Posted a day ago, valid for 21 days
Location

Newcastle Upon Tyne, Northumberland NE19 2BG, England

Salary

£22,000 - £26,400 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The Customer Service Administrator role is a superb operations and administration position ideal for someone with a great attitude and strong customer service skills.
  • The salary for this position ranges from £26,000 to £27,000, and it offers a generous 36 days of holiday.
  • Candidates should have flexibility, team play, and administration skills, along with a strong understanding of customer service via phone and email.
  • Language skills in Spanish, French, or Arabic are advantageous but not mandatory for the role.
  • This is a stable, long-term office-based position located in Newcastle City Centre, with full training provided and opportunities for growth in a global business.

Customer Service Administrator - Superb Operations / Administration and Customer Service role where language skills (Spanish / French / Arabic) will be very useful BUT we need someone who can provide great customer service, has a great attitude and wants to work in a small office with ace team! Fantastic role, loads of variety, working for a growing Chinese business.Cracking role, one for the customer service PROS - Office based in Newcastle City Centre.£26,000 - £27,000 Salary plus insane 36 days holiday, lovely multicultural team, great bunch of people!

You will get full training. This is a global business - European HQ is in Newcastle - growth across Europe, the Middle East and Africa in the next 3 years.You’ll need flexibility, team play, administration skills and a strong understanding of customer service - phone and email. Providing excellent customer service, logistics and operational support to the business and customers via the phone and email!

Absolutely super Monday to Friday office-based role!Speak to Natalie @ Duval!Stable, long-term role with plenty of variety and full training provided. You bring your customer service mindset, administration abilities and be ready to rock!Language skills are advantageous, however not a deal breaker.Apply today - Start end November 2024!

The Role:

  • Dealing with correspondence, phone calls and queries
  • Customer service to provide for customers and work with customer service team in China
  • Responsible for handling all orders from customers Order to Cash
  • Close relationship with sales team
  • Helping managing bookkeeping
  • Accounts payables
  • Accounts receivables
  • VAT returns (in various Western Europe countries)
  • Managing offices space and facilities, dealing with contracts with suppliers and insurance companies, health and safety policies, ordering stationery and furniture
  • Freight purchasing assistance
  • Monitoring staff travels with travel agent.

Ace role for someone local who can multi-task, learn and has good IT skills and a great attitude! Are you ready? Get started ASAP. Speak to Natalie at Duval!

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.