Customer Service Advisor

Randstad Technologies Recruitment

Posted 2 days ago, valid for 14 days

Newcastle Upon Tyne, Tyne and Wear NE1 4LQ, England

£13 - £17 per hour

Full Time

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Sonic Summary

A well-established consultancy firm in Newcastle is seeking a Customer Service Advisor for a 6-month contract, with a salary of up to £17.20 per hour (PAYE).
The role involves supporting customers with inquiries related to their loan accounts, focusing on customer satisfaction and problem-solving.
Candidates must have prior customer service or contact center experience, along with good communication skills and a background in banking, insurance, or financial services.
Experience in a dynamic, fast-paced environment is preferred, and adherence to GDPR regulations is essential due to the handling of sensitive information.
The position requires shift work from Monday to Sunday, with hours between 8 am and 8 pm, and offers benefits such as onsite parking and career progression.

Customer Service Advisor

Upto 17.20 (PAYE)

6 Months Contract

Newcastle - Onsite Shift Work - Monday to Sunday

A well established consultancy firm is looking for a Customer Service Representative Advisor to join their team on a 6 months contract with possibility of extension

As a Customer Service Representative you will support customers with any enquiries they may have about their loan accounts. The main focus of this role is putting the customers first and solving their problem. You will be handling sensitive data / information so it is imperative that you follow all GDPR rules and regulations.

Essential Skills

Piror customer experience / contact centre experience
Good Communication skills both written and verbal
Background in banking, insurance or any financial service
Experience working within a dynamic, fast paced environment is preferable.

Benefits

Onsite parking
Career progression
Great transport links
Rewarding career

Shift work - Monday to Sunday (8am to 8pm)

If the above seems of interest to you then please apply directly to the AD or send your CV to (url removed)

Randstad Technologies is acting as an Employment Business in relation to this vacancy.

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