Customer Service Advisor

Randstad Technologies

Posted a day ago, valid for 20 days

Newcastle Upon Tyne, Northumberland NE19 2BG, England

£22,000 - £26,400 per annum

Full Time

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Sonic Summary

A well-established consultancy firm in Newcastle is seeking a Customer Service Advisor for a 6-month contract with a salary of up to £17.20 per hour (PAYE).
The role involves supporting customers with inquiries about their loan accounts while prioritizing customer satisfaction and problem-solving.
Candidates should have prior customer service or contact center experience, along with strong written and verbal communication skills.
Experience in banking, insurance, or financial services is preferred, along with the ability to work in a dynamic and fast-paced environment.
The position requires shift work from Monday to Sunday, with hours between 8 am and 8 pm, and offers benefits such as onsite parking and career progression.

Customer Service Advisor

Upto £17.20 (PAYE)

6 Months Contract

Newcastle - Onsite Shift Work - Monday to Sunday

A well established consultancy firm is looking for a Customer Service Representative Advisor to join their team on a 6 months contract with possibility of extension

As a Customer Service Representative you will support customers with any enquiries they may have about their loan accounts. The main focus of this role is putting the customers first and solving their problem. You will be handling sensitive data / information so it is imperative that you follow all GDPR rules and regulations.

Essential Skills

Piror customer experience / contact centre experience
Good Communication skills both written and verbal
Background in banking, insurance or any financial service
Experience working within a dynamic, fast paced environment is preferable.

Benefits

Onsite parking
Career progression
Great transport links
Rewarding career

Shift work - Monday to Sunday (8am to 8pm)

If the above seems of interest to you then please apply directly to the AD or send your CV to

Randstad Technologies is acting as an Employment Business in relation to this vacancy.

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