Customer Service Advisor

Randstad Technologies Recruitment

Posted 2 days ago, valid for a month

Newcastle Upon Tyne, Tyne and Wear NE1 4LQ, England

£13 - £17 per hour

Full Time

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Sonic Summary

A well-established consultancy firm in Newcastle is seeking a Customer Service Advisor for a 6-month contract with a potential extension.
The role offers a salary of up to £17.20 per hour (PAYE) and involves supporting customers with inquiries about their loan accounts.
Candidates should have previous experience in customer service or call centers, with a background in banking, insurance, or financial services preferred.
Strong written and verbal communication skills are essential, as well as the ability to handle sensitive data in compliance with GDPR regulations.
The position requires working rota-based shifts from Monday to Sunday, between 8 AM and 10 PM, with opportunities for career progression.

Customer Service Advisor

Upto 17.20 (PAYE)

6-Month Contract (with potential for extension)

Newcastle Based - Shifts: Rota-based, Monday to Sunday, between 8 AM and 10 PM.

A well established consultancy firm is looking for a Customer Service Representative Advisor to join their team on a 6 months contract with possibility of extension. As a Customer Service Representative you will support customers with any enquiries they may have about their loan accounts. The main focus of this role is putting the customers first and solving their problem. You will be handling sensitive data / information so it is imperative that you follow all GDPR rules and regulations.

What We're Looking For

Previous experience in customer service or call centres.
Strong written and verbal communication skills.
A background in banking, insurance, or financial services (preferred).
Experience in a fast-paced, dynamic environment

Why Join Us?

Onsite parking and great transport links.
Opportunities for career progression.
A chance to work with a supportive and rewarding team.
Potential for contract extension.

Shifts: Rota-based, Monday to Sunday, between 8 AM and 10 PM.

If the above seems of interest to you then please apply directly to the AD or send your CV to (url removed)

Randstad Technologies is acting as an Employment Business in relation to this vacancy.

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