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Customer Service Advisor

Search
Posted 7 hours ago, valid for 2 days
Location

Newcastle Upon Tyne, Northumberland NE19 2BG, England

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The position available is for a Customer Service Advisor on a full-time, permanent basis with various shifts.
  • The salary for this role is £22,500 and the start date is set for 17th March.
  • Candidates should have a passion for delivering outstanding customer service and thrive in a customer-focused environment.
  • Key responsibilities include handling inbound calls, addressing banking queries, and providing exceptional customer service.
  • The company offers comprehensive training, a generous holiday allowance, and opportunities for professional development.

**Position: Customer Service Advisor****Type: Full-Time, Permanent****Hours: Full time, various shifts****Salary: £22,500****Start Date: 17th March**Are you passionate about delivering outstanding customer service? Do you thrive in a customer-focused environment? If you're seeking a rewarding and challenging role, we want to hear from you!We are currently recruiting Customer Service Advisors for our esteemed banking client, located in the vibrant heart of Newcastle.**Key Responsibilities:**- Handle inbound calls from customers- Address banking queries and concerns with care- Assist customers with their claims- Provide exceptional customer service- Navigate various systems to deliver efficient solutions**What We Offer:**- Comprehensive training and ongoing professional development- Generous holiday allowance of over 7 weeks- Performance-based annual bonus- Attractive discounts on our services- Opportunity to purchase company shares**Skills:**- Excellent communication skills- Proficient with IT systems- Empathetic and customer-centric approach- Strong customer service skills- Ability to meet KPIsIf you're ready to make a positive impact in the world of customer service, apply now to join our team!

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.