Customer Service Advisor

Randstad Technologies

Posted 12 days ago, valid for 16 days

Newcastle Upon Tyne, Northumberland NE19 2BG, England

Full Time

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Sonic Summary

A well-established consultancy firm is seeking a Customer Service Advisor for a 6-month contract in Newcastle, offering a salary of up to £17.20 per hour (PAYE).
The role involves supporting customers with inquiries related to their loan accounts and prioritizing customer satisfaction by resolving issues effectively.
Candidates should have prior customer service or contact center experience, along with good communication skills, preferably with a background in banking or financial services.
Experience in a dynamic and fast-paced environment is also preferred, and the role requires strict adherence to GDPR regulations due to the handling of sensitive information.
The position involves shift work from Monday to Sunday, with hours ranging from 8 am to 8 pm, and offers benefits such as onsite parking and opportunities for career progression.

Customer Service Advisor

Upto £17.20 (PAYE)

6 Months Contract

Newcastle - Onsite Shift Work - Monday to Sunday

A well established consultancy firm is looking for a Customer Service Representative Advisor to join their team on a 6 months contract with possibility of extension

As a Customer Service Representative you will support customers with any enquiries they may have about their loan accounts. The main focus of this role is putting the customers first and solving their problem. You will be handling sensitive data / information so it is imperative that you follow all GDPR rules and regulations.

Essential Skills

Piror customer experience / contact centre experience
Good Communication skills both written and verbal
Background in banking, insurance or any financial service
Experience working within a dynamic, fast paced environment is preferable.

Benefits

Onsite parking
Career progression
Great transport links
Rewarding career

Shift work - Monday to Sunday (8am to 8pm)

If the above seems of interest to you then please apply directly to the AD or send your CV to

Randstad Technologies is acting as an Employment Business in relation to this vacancy.

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