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Customer Service Advisor

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Posted 16 hours ago, valid for 13 hours
Location

Newcastle Upon Tyne, Tyne and Wear NE1 4LQ, England

Salary

£23,500 per annum

Contract type

Full Time

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Sonic Summary

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  • The position is for a Customer Service role requiring 6 months of experience, with a salary of £23,500 per year.
  • The job is a temporary to permanent contract starting in January, offering 35 hours of work per week from Monday to Sunday.
  • Candidates should have outstanding customer service skills and experience dealing with vulnerable customers.
  • Responsibilities include supporting customers with queries, liaising with third parties, and maintaining documentation.
  • Applicants must pass a credit and DBS check and experience in financial services is desirable.

Customer Service
Monday - Sunday 35 hours
23,500
6 month temp to perm contract
January start date
Hybrid in Newcastle

Do you have outstanding customer service skills? Have experience dealing with vulnerable customers?

I am recruiting on behalf of a leading financial services client who are looking to grow their customer service team!

What will you be doing?
* Supporting customers through a range of queries
* Liaising with 3rd parties to gain more information
* Reviewing documentation and updating the case accordingly
* Providing a professional and empathetic approach
* Completing administration on the system

What do you need to apply?
* Proven experience dealing with complex queries
* Excellent communication skills both written and verbal
* Experience within financial services would be desirable

Must be able to pass a credit and DBS check to apply!

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

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By applying, a CV-Library account will be created for you. CV-Library's Terms & Conditions and Privacy Policy will apply.