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Customer Service Advisor

MTrec Recruitment
Posted 2 days ago, valid for 16 days
Location

Newcastle Upon Tyne, Northumberland NE19 2BG, England

Contract type

Part Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • MTrec Commercial is seeking a motivated customer service advisor for a market-leading client located just north of Newcastle city centre.
  • The role involves taking inbound customer service calls, handling administrative tasks, and ensuring a great customer experience via email and telephone.
  • Candidates should have previous customer service experience and a positive, motivated attitude towards work.
  • The position offers an immediate start date, training and development opportunities, and a friendly team environment.
  • Salary details are not specified, but the role requires prior customer service experience.

Rewards and Benefits on offer;

  • The opportunity to work with an award-winning team who are at the pinnacle of their industry
  • Incredibly friendly team working environment
  • Training and Development opportunities
  • Easily Accessible offices.
  • Immediate Start Date

The Company you will be working for;

MTrec Commercial are proudly supporting our new, market leading client, who, due to significant expansion are seeking to recruit a motivated and attentive customer service advisor. The company are ideally situated just north of Newcastle city centre and have excellent links to public transport.

The Role you will be doing;

  • Taking inbound customer service calls.
  • Handling a range of administration tasks.
  • Delivering a great customer experience for customers both via email and on the telephone.
  • First contact resolution of customers and client’s queries, requests, orders and complaints.
  • Provide support to the team.

About you;

  • Previous experience customer service experience.
  • Positive and motivated attitude to work.
  • Desire to succeed and develop.
  • Customer focused and attentive.

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.