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Customer Service Financial Services

Search
Posted a day ago, valid for 7 days
Location

Newcastle Upon Tyne, Northumberland NE19 2BG, England

Salary

£23,500 - £6 per annum

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • Join a market-leading financial services company focused on helping people feel happier about money.
  • The role involves providing empathetic support to customers who have fallen victim to fraud.
  • Candidates should have customer service experience and the ability to work under pressure in a fast-paced environment.
  • The position offers a salary of £23,500 per year for a 6-month temporary role.
  • We welcome applications from all qualified individuals, regardless of their background.

Ready to make a difference? Join a market-leading financial services company on a mission to help people feel happier about money!

We're looking for passionate, empathetic individuals to join our fraud support team. If you thrive in a fast-paced environment, enjoy problem-solving, and want to make a real impact, we want to hear from you!

What's the role?

  • Help customers who've been victims of fraud, offering support with empathy and care.
  • Work flexibly during business hours (Mon-Fri, 8am-7:30pm; Sat, 9am-5pm).
  • Deliver top-notch customer service while finding the best solutions for both customers and the company.
  • Handle tough situations with resilience and maintain a positive, can-do attitude.

What we're looking for:

  • Customer service experience (contact centre background preferred but not essential).
  • Proven ability to work under pressure in a fast-paced setting.
  • Strong listening skills, empathy, and a genuine desire to help others.
  • An insatiably curious attitude and the confidence to challenge the norm.

What's in it for you?

  • £23,500 per year for this 6-month temporary role.
  • A chance to develop your skills and make a real impact.

If you're curious and ready for a challenge, apply now!

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.