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Customer Service Representative

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Posted 8 hours ago, valid for 20 hours
Location

Newcastle Upon Tyne, Tyne and Wear NE1 4LQ, England

Salary

£12.91 per hour

Contract type

Full Time

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Sonic Summary

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  • The position is for a Customer Service role, requiring 6 months of relevant experience.
  • The job is a temporary to permanent contract, starting in January, with a salary of £23,500.
  • This hybrid role is based in Newcastle and involves supporting customers with various queries.
  • Candidates should have proven experience in handling complex queries, and experience in financial services is desirable.
  • Applicants must be able to pass a credit and DBS check to qualify for the position.

Customer Service
Monday - Sunday 35 hours
23,500
6 month temp to perm contract
January start date
Hybrid in Newcastle

Do you have outstanding customer service skills? Have experience dealing with vulnerable customers?

I am recruiting on behalf of a leading financial services client who are looking to grow their customer service team!

What will you be doing?
* Supporting customers through a range of queries
* Liaising with 3rd parties to gain more information
* Reviewing documentation and updating the case accordingly
* Providing a professional and empathetic approach
* Completing administration on the system

What do you need to apply?
* Proven experience dealing with complex queries
* Excellent communication skills both written and verbal
* Experience within financial services would be desirable

Must be able to pass a credit and DBS check to apply!

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

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By applying, a CV-Library account will be created for you. CV-Library's Terms & Conditions and Privacy Policy will apply.