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Dutch Speaking Customer Service Advisor Remote

MTrec Commercial
Posted 17 days ago, valid for 25 days
Location

Newcastle Upon Tyne, Tyne and Wear NE1 4LQ, England

Salary

£22,000 per annum

Contract type

Full Time

In order to submit this application, a TotalJobs account will be created for you. As such, in addition to applying for this job, you will be signed up to all TotalJobs’ services as part of the process. By submitting this application, you agree to TotalJobs’ Terms and Conditions and acknowledge that your personal data will be transferred to TotalJobs and processed by them in accordance with their Privacy Policy.

Sonic Summary

info
  • The position is for a Dutch Speaking Customer Service Advisor, working from home with a blue-chip company.
  • Candidates must have a customer service background and be fluent in both Dutch and English.
  • The role requires handling inbound calls and addressing customer inquiries, with a focus on delivering high-quality service.
  • The job offers a Monday to Friday schedule, with no weekend work, and includes world-class training and development opportunities.
  • Salary details are not specified, but the role is open to applicants with relevant experience.

Rewards and Benefits on offer:

November Starts available

Working for a blue-chip company with a great team-based culture.

The role is only working Monday to Friday- no weekends!

Home based position from day one!

World class training and development opportunities

The Company you will be working for:

MTrec is proudly representing our truly unique and special customer service client in their search to appoint a Dutch Speaking Customer Service Advisor as soon as possible. You will be working from home, with a superb support infrastructure to ensure you provide your customers with the best experience possible.

You will be joining a company who has an excellent employee culture and levels of support, training, and motivation from a great team of managers. The company is extremely team focused, which translates to their blue-chip customer base and the service they receive.

We would highly recommend this role and the company to anyone with a customer service background. The role is starting asap, with full training and support provided. Please ensure you have suitable lap-top or PC equipment at home, all other systems and log in details will be provided by the company. We are open to applicants to do not live local to the company site.

The Role you will be doing:

Handle inbound calls from consumers and distributors

Address customer enquiries via telephone and email in Dutch and English

Providing quality advice and information to consumers and distributors.

Resolve queries and keep customers updated on the status of their enquiries.

Process inbound calls accurately and efficiently.

Make effective use of down time, by assisting colleagues with other tasks.

Set an example to the team with a positive and professional attitude, always delivering the highest level of customer service.

Fulfil any other ad-hoc duties.

Working Monday Friday either 8am 4pm

About you:

Fluent in Dutch and English

You must have a customer service background

You will be able to provide a courteous and a professional service to ensure the customer is completely satisfied.

You will be a great team player and you will be motivated by helping solve customers problems.

Apply now in a few quick clicks

In order to submit this application, a TotalJobs account will be created for you. As such, in addition to applying for this job, you will be signed up to all TotalJobs’ services as part of the process. By submitting this application, you agree to TotalJobs’ Terms and Conditions and acknowledge that your personal data will be transferred to TotalJobs and processed by them in accordance with their Privacy Policy.