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Title: Night Shift Customer Service Advisor
Are you a night owl with a passion for helping others? Join our dynamic team as a Night Shift Customer Service Advisor! We are seeking dedicated individuals to provide exceptional service to our Australian customers through inbound phone calls, emails, and chats.
Key Responsibilities:
- Responding to inbound customer inquiries via phone, email, and chat
- Resolving issues efficiently and empathetically
- Handling first line customer service for payment contracts and contractual relationships
- Documenting interactions accurately
What We Offer:
- Competitive salary and benefits package
- Comprehensive training program
- Friendly, supportive work environment
- Opportunities for career growth and potential permanent employment at the end of the contract
Requirements:
- Excellent communication skills
- Strong problem-solving abilities
- Ability to work independently and in a team
- Availability for permanent night shifts
- Willingness to work onsite (no hybrid or remote options)
Prior customer service experience is a plus but not required. We value dedication, empathy, and a positive attitude. If you thrive in a fast-paced environment and enjoy making a difference, we want to hear from you!
Apply now to become a part of our team and embark on a rewarding career journey!
