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Customer ServiceMonday - Sunday 35 hours£22,0006 month contractNovember start date Remote Do you have outstanding customer service skills? Have experience dealing with vulnerable customers? Want to work from the comfort of your own home?I am recruiting on behalf of a leading financial services client who are looking to grow their fraud team!What will you be doing?* Supporting customers through fraud cases* Liaising with 3rd parties to gain more information* Reviewing documentation and updating the case accordingly* Providing a professional and empathetic approach* Completing administration on the systemWhat do you need to apply?* Proven experience dealing with complex queries * Excellent communication skills both written and verbal* Experience within financial services would be desirableMust be able to pass a credit and DBS check to apply!
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