- Manage and oversee central mailboxes for risk-related queries, ensuring response SLAs are met. Supervise workloads, priorities, and efficiency of the Risk & Compliance Analysts
- Oversee the day-to-day management of the Analysts
- Provide technical KYC/CDD/AML and sanctions advice where required whilst collaborating with the AML Manager and Director of Risk & Compliance to ensure effective handling of compliance matters
- Act as main point of contact for escalated client onboarding queries including risk assessments
- Communicate with stakeholders across the business to ensure continuity with compliance across client onboarding
- Provide updates on trends identified ensuring colleagues are up to date on any changes to AML laws and regulations
- Provide support to the AML Manager on any reporting requirements
- Implement actions from internal audits of compliance with the business requirements across AML, CTF and sanctions
- Oversee the Client Due Diligence process and provide advice on complex CDD queries
- Providing induction and training to colleagues as and when required
- Previous line management experience alongside an interest in developing a small team
- Extensive and proven experience in KYC/AML/CDD and sanctions ideally in professional services
- Strong knowledge of AML, CTF and sanctions regulations
- The ability to multi-task and delegate within a small team
- Excellent attention to detail, analytical thinking and problem solving skills
- Great communication and interpersonal skills