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Commercial Account Handler
Location: Newcastle
Package: Negotiable + Benefits
We're looking to strengthen our team further with the appointment of a Commercial Account Handler to our team in Newcastle, working alongside the account executive you'll be providing proactive support to a range of commercial clients.
Our growth and retention rates are fuelled by our people, so we want to look after them and make sure they can do what they do best - look after clients, this role is key to ensuring the team can carry on pushing forwards to win and retain more clients in the region.
Accordingly, we'd be interested in talking to Account Handlers who are comfortable in dealing with a broad range of small and medium sized clients with exposure to larger risks being beneficial but not essential
On a day-to-day basis you'll be:
- Assisting clients with renewals, mid-term adjustments, documentation queries and quotations for additional products
- Working closely with the account executives on larger cases
- Building strong relationships with clients and insurers to maximise retention levels
- Ensuring documentation and systems are accurate
- Working in a compliant and timely manner on all cases.
- Liaising with both internal and external stakeholders
What's on offer:
A fantastic team environment within a business that are growing consistently year on year and some excellent career prospects
A negotiable starting salary with regular 1-2-1's coupled with the standard benefits package (Holiday, Pension etc.) and a culture built around developing its staff
Full support for professional qualifications
Your experience:
- You'll have a solid grounding in commercial and corporate insurance with exposure to the main commercial insurance products including Property, Liability, Fleet, PI, D & O, Cyber and packaged solutions
- Your skill set should include strong communication (both written and verbal), negotiation, relationship and stakeholder management, IT and influencing skills coupled with an eye for detail.
- You should also be comfortable in dealing with customer enquiries via phone, face to face and email
