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Healthcare Appointment Co-Ordinator

Gem Partnership Ltd
Posted 24 days ago, valid for 6 days
Location

Newcastle Upon Tyne, Northumberland NE19 2BG, England

Salary

£12.02 per hour

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • My client, a community healthcare provider, is seeking Healthcare Appointment Co-Ordinators to book appointments for patients referred to their specialists.
  • The positions are based in Newcastle, requiring 37.5 hours of work per week from Monday to Friday, 8:30 am to 5:00 pm.
  • These roles are temporary with the potential for permanent placement after 12 weeks of successful performance.
  • Candidates should have a strong background in customer service and administrative roles, with excellent telephone communication skills.
  • The pay rate for this position is £12.02 per hour, and applicants are encouraged to submit their CV and covering letter for consideration.

My client is a community healthcare provider who is dedicated to improving everyone’s wellbeing by making healthcare better. They currently seek a number of Healthcare Appointment Co-Ordinators to call patients who have already been referred to their service to book them in for appointments with their specialists.

The Co-Ordinators will work onsite at their Newcastle location for 37.5 hours per week (Mon-Fri, 8:30am-5pm). These no-sales roles are offered on a temp to perm basis, with successful candidates being given the opportunity to transfer to permanent staff after 12 weeks.

Duties

  • Contact patients who have already been referred to a specialist service (physiotherapy, rheumatology etc.) to book in their appointments.
  • Reschedule or cancel appointments as necessary.
  • Complete associated admin.

Required knowledge, skills or experience

This is an exciting opportunity for someone with a strong track record in customer services and/or admin to join a company who prides itself on delivering positive patient experiences at all times. They seek individuals with:

  • Excellent customer service skills, especially over the telephone.
  • Admin experience.

The roles are based at their Head Office function, so future career opportunities and progression pathways may be available in other parts of the business too.

If you feel you have the qualities our client is seeking, please forward your CV and covering letter indicating your current package to Jen Dunthorne or, for a discreet conversation, call our Peterlee office.

Additional Information

Location: Newcastle

Hours of work:

  • Monday to Friday - 8:30am - 5:00pm

Rates of pay:

  • £12.02 per hour

This vacancy is being advertised on behalf of Gem Partnership Ltd who are trading as an employment agency.

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.