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Service Area: Patient Services
Location: Bridge House, hybrid role - training will be office based
Band: Band 2
Pay: 11.67ph
Assignment length - 6 months with potential of being extended beyond that.
Are you ready to make a difference in patient care? We are looking for a dedicated Applications Processor to join the NHS' dynamic team at Bridge House!
About the Role:
As an Applications Processor, you will play a vital role in processing and inputting patient's details for various NHS services. You will ensure accuracy and efficiency while handling applications, payments, refunds, and customer queries. Your attention to detail will help maintain our high standards of service.
Key Responsibilities:
- Process patient applications and payments using advanced computer systems.
- Verify patient exemptions and entitlements efficiently.
- Communicate with customers to address queries and gather information.
- Ensure compliance with Service Level Agreements and internal policies.
- Conduct daily quality checks and maintain organised records.
What We're Looking For:
- Strong attention to detail and accuracy.
- Excellent communication skills, both written and verbal.
- Ability to work effectively under pressure and meet deadlines.
- A commitment to equality and diversity in the workplace.
Why Join Us?
- Contribute to essential NHS services that impact lives.
- Be part of a supportive team with clear career progression opportunities.
- Enjoy a work environment that values respect and diversity.
If you're passionate about providing quality service and making a real difference in healthcare, apply today!
Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.
As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.
Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.
In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.
