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1st Line Support

Tennex Recruitment Solutions
Posted 6 days ago, valid for 20 days
Location

Newcastle Upon Tyne, Northumberland NE19 2BG, England

Salary

£16,000 - £19,200 per annum

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Contract type

Full Time

Retirement Plan

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The company is seeking IT Support Specialists for multiple positions, offering salaries ranging from £23,000 to £30,000 depending on experience level.
  • Candidates should have experience in either 1st line support, including skills in Active Directory and O365, or 2nd line support with knowledge of SQL and Networking.
  • The role provides a flexible hybrid working model, requiring office attendance just once a week, and is based around the Consett area.
  • This fast-growing technology company has a vibrant culture and emphasizes personal and career development, making it an exciting time to join.
  • The ideal candidates will possess excellent communication skills and a collaborative work style, with a minimum of one year of relevant experience preferred.

IT Support / Multiple positions.

  • 1st line Support £23-£26k
  • 2nd line Support £26k-£30k

Some flexibility for superstars!

I am currently working with an industry leading, fast-growing technology company that have offices dotted around the UK, with this position being based around the Consett area. They serve over 9,000 customers and aim to maximise operational effectiveness and are very keen on using cutting-edge workplace technologies.

This is a company who have a vibrant company culture and are dedicated on personal and career development. Overall, they are an award-winning company who have such a strong financial backing that they are now acquiring other software companies due to their rapid growth. Due to this, it is a very exciting time to join this company.

The IT Support Specialist position also offers a flexible hybrid working model where you are required to go into the office once a week.

The ideal IT Support Specialist should have (brownie points for all!):

  • Experience in providing 1st line: Active Directory, O365, Windows &/or Apple, ITIL Framwork, VOIP is desirable.
  • Experience in providing 2ndline: AD, O365, SQL, Networking, Sharepoint, VOIP, Microsoft, Azure is desirable.
  • Both roles should have someone with a collaborative work style andexcellent communication skills

Some benefits include:

  • Generous holiday allowance, rising one day per annum
  • Chance to use cutting-edge software
  • Benefits hub
  • Competitive Pension plan
  • Flexible hybrid working model!
  • Working for a company who are dominating their industry

The salary for this position is ranging from £20K-£30K per annum and is flexible for the right superstar!

This position offers a hybrid working model and their office is located in Newcastle Upon Tyne, which is easily commutable from Whickham, Gateshead, Arthurs Hill, Hebburn, Jesmond and Wallsend.

If you are interested in this position, reach out to our Consultant, Kelvin Cheng @ Tennex.uk or alternatively, our apply to this advert and attach your CV/Salary expectations.

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.