Back to search
Second Line Support Engineer - Newcastle - 28-30K
We are seeking a Second line support engineer for an established client in the Technology sector to join their internal IT department on a permanent basis. The ideal candidate will be providing high quality business solutions tailored to individual customer requirements and also provide exceptional technical support to our expanding customer base in line with an exciting new business venture.
Key Responsibilities:
- Provide technical expertise and resolve complex issues across various technologies, including Microsoft services and VoIP systems, up to a second-line support level.
- ITIL awareness
- Deliver onsite technical support, ensuring timely resolution of issues while maintaining clear communication with both internal teams and external stakeholders.
- Assist in various project work, including server and network installations, configurations, and deployments.
- Azure
- Active Directory
- Windows Server (Apply online only)
- SQL Server Administration
- Microsoft Office 365
- General networking knowledge
- Understanding of VoIP, SIP trunks, and digital telephony
- In-depth experience with Microsoft Windows 10/11 Operating Systems.
- Knowledge of firewalls
- Fault finding and troubleshooting skills
- Full Clean UK Drivers License
This is an excellent opportunity for an enthusiastic and passionate Second Line Support Engineer to join a successful organisation, learning and development. Interviews are being arranged immediately for this role, so if this is of interest, please apply now for consideration!
If you'd like more information about the role, please contact Jasmine for more information on (phone number removed) / email your CV to (url removed).
For more information about Senitor and the opportunities we have to offer follow us on Twitter @SenitorIT Senitor Associates Ltd is acting as an Employment Agency in relation to this vacancy.
