- Have significant experience of managing sizeable identity platform deployments, in both Active Directory and Azure Active Directory/Entra, in a hybrid deployment.
- Can demonstrate extensive experience of authentication technologies, and implementation and support of these, such as SAML and OAUTH.
- Have strong working knowledge in broader Entra identity capabilities, such as Conditional Access and Identity Governance.
- Have strong working knowledge of overall Active Directory authentication and architecture.
- Have experience of related technologies to identity, such as Intune/MEM.
- Have a proactive can-do attitude with a clear bias towards ownership and results, and will enjoy contributing towards an adaptive, fun and creative environment
- Have experience of building trust and highly effective working relationships with a diverse range of technical and none technical stakeholders
- Have extensive customer facing experience in a support environment
- Are aware of key service management processes and metrics, and their purpose
- Experience of working in a large retail environment
- Experience of SCIM and/or other automation approaches to user provisioning
- Strong knowledge of scripting tooling, such as Powershell, and/or IaC tooling, such as Terraform or Ansible